Morogo - Privacy Policy

Effective Date: 26/07/2024

Morogo respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect your information.

1. Information Collection

1.1. Personal Information

We collect personal details such as name, email address, phone number, and travel preferences when you use our services or create an account. This information helps us create personalized travel itineraries and provide relevant travel recommendations.

1.2. Trip Information

Details about your trips, including destinations, travel dates, interests, and itinerary preferences, are collected to tailor our services to your needs.

1.3. Automatic Information

We gather technical data such as IP addresses, browser type, operating system, and usage patterns through cookies and similar technologies. This information helps us improve our website's functionality and user experience.

1.4. Third-Party Information

We may receive information from third-party services, such as social media accounts you use to sign in or interact with our platform. This information may include your profile information and friend lists.

2. Use of Information

We use your information to:

  • Provide and personalize our services: Tailor travel itineraries and recommendations based on your preferences.
  • Communicate with you: Send updates, notifications, and promotional materials related to your account and travel plans.
  • Analyze and improve our services: Understand user behavior and preferences to enhance our website and offerings.
  • Comply with legal requirements: Meet our legal obligations and protect our legal rights.

3. Sharing of Information

We share your information with:

  • Service Providers: Third-party providers that assist in booking, payments, and itinerary management. These providers have access to your information only to perform specific tasks on our behalf.
  • Legal Authorities: When required by Moroccan law or in response to legal processes. We disclose information in good faith to comply with legal obligations.
  • Partners and Affiliates: With your consent, for marketing and service improvements. We may share aggregated, non-identifiable information with our partners.

4. Data Security

We implement robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and regular security reviews.

5. Your Rights

Under Moroccan law, you have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Deletion: Request the deletion of your data.
  • Restriction: Limit the processing of your data.
  • Objection: Object to the processing of your data for specific purposes.
  • Data Portability: Receive your data in a structured, commonly used format.

To exercise these rights, please contact us at suppor@morogo.ai.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the data and the purposes for which it was collected.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings. Types of cookies we use include:

  • Essential Cookies: Necessary for the website to function properly.
  • Performance Cookies: Collect information about how you use our website.
  • Functionality Cookies: Remember your preferences and improve your experience.
  • Targeting Cookies: Deliver relevant advertisements based on your interests.

8. Children's Privacy

Morogo does not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it. Parents and guardians should contact us if they believe their child has provided us with personal information.

9. International Data Transfers

Your data may be transferred to and processed in countries outside Morocco. We ensure that appropriate safeguards are in place to protect your data in such cases, in compliance with applicable data protection laws.

10. Changes to the Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes and update the effective date at the top of this page. Continued use of our services after the changes take effect constitutes your acceptance of the revised policy.

11. Contact Information

For questions, concerns, or to exercise your rights, please contact us at: